Welcome to Filflip.com, your trusted online store based in Pakistan, dedicated to offering a wide selection of quality products for men, women, and kids at competitive prices.
Frequently Asked Questions (FAQs)
1. What is Filflip.com?
Filflip.com is an online shopping platform in Pakistan that provides a diverse range of products for all ages. We are committed to delivering high-quality items at affordable prices.
2. How can I place an order?
To place an order, simply browse our website, add your chosen items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
3. What payment methods do you accept?
We accept various payment options, including:
- Cash on Delivery (COD)
- Easypaisa
- JazzCash
- Bank Account Transfer
4. How can I track my order?
Once your order is shipped, we’ll send you a Shipment Confirmation email with a tracking number. Use this number to track your order on our website or the carrier’s website.
5. What is your return policy?
We offer a 7-day return policy. If you’re not satisfied with your purchase, you can return it within 7 days of receipt. The item must be unused, in its original packaging, and you must provide a receipt or proof of purchase.
6. Who pays for return shipping?
You are responsible for covering the cost of return shipping. Please note that shipping charges are non-refundable.
7. Can I exchange an item?
Yes, you can exchange an item. Contact us at (Whatsapp: 0319-0305928) to arrange an exchange.
8. How can I contact customer service?
You can reach out to our customer service team via:
- WhatsApp: 0319-0305928
9. Do you offer international shipping?
Currently, we only ship within Pakistan.
10. Do you offer gift cards?
Not at the moment, but stay tuned!
11. How do I cancel my order?
If you need to cancel your order, please contact us as soon as possible at WhatsApp at 0319-0305928. If your order hasn’t been shipped, we will cancel it and process a refund.